Support Can Include
Ongoing Care for Your App
Included After Launch
Post-Launch Support
Every F5 Works package includes post-launch support: 30 days for Launch, 60 days for Scale and an agreed period for Command. That continuity means you are not handed a codebase and left to find somebody else the moment the product reaches the stores.
What Maintenance Can Cover
Clear Boundaries
Support can include investigation of reported bugs, compatibility updates, minor fixes, deployment support and keeping agreed components operating as intended. New functionality, major redesigns and material changes to third-party services are scoped separately.
Real-World Use
Launch Is the Beginning of Real-World Use
The moment an app goes live, it meets different devices, operating-system versions, user behaviours and real data. Good post-launch support gives the product somewhere to go when issues appear or the business wants to improve it.
Taking Over an Existing App?
If Another Developer Built Your App
We can first carry out a technical review.
We review
The available source code, infrastructure, accounts and documentation.
We report
What is healthy, what needs attention and whether continuing is commercially sensible.
We recommend
The safest next step. Sometimes the foundation is worth keeping; sometimes particular areas need replacing.
What happens after my post-launch support ends?
Every package includes post-launch support: 30 days for Launch, 60 days for Scale and an agreed period for Command. After that, your app, code and accounts stay fully yours, and we can quote ongoing maintenance or new features upfront so there are no surprises.
I already have an app. Can you help?
Yes. We'll review your existing app, then improve and develop it to help you move forward, whether that means fixes, new features or a fresh design.
Do I own my app?
Yes, completely. Your source code, designs and app store accounts belong to you, with full ownership of your intellectual property.